Part-Time Remote Operations & Growth Assistant

KwikMo is hiring a Part-Time Remote Operations & Growth Assistant to support practical marketplace operations, customer and vendor follow-up, and disciplined growth work. Work arrangement - Fully remote on scheduled Monday-Friday weekdays. - Up to 15 hours per week, ordinarily up to 3 hours per scheduled weekday. - Flexible, self-managed work sequence within the agreed daytime window. - Reasonably reachable for urgent escalation between 9:00 AM and 4:30 PM GMT. - Continuous online presence is not required. Key responsibilities - Research suitable vendor prospects from lawful public sources and maintain accurate pipeline records. - Conduct approved, personalized outreach and record responses, objections and next actions. - Support interested vendors through approved follow-up and onboarding handoffs without promising admission or commercial outcomes. - Follow up approved customer leads and answer routine questions using approved information. - Create or escalate support issues involving complaints, payments, delivery, unavailable products or vendor delays. - Confirm assigned vendors’ stock, prices, photos and delivery or pickup readiness. - Prepare approved content ideas, captions, briefs and campaign records; publish only through approved workflows. - Research relevant events, communities, meetings and collaboration opportunities and prepare concise briefs. - Keep work-system records accurate, submit agreed reports and escalate privacy, payment, legal, safety, reputational and commercial issues promptly. This role has clear authority limits. It does not independently authorize spending, contracts, partnerships, vendor admission or terms, discounts, refunds, compensation, price changes, public statements, or privileged banking, payment, accounting, server, developer or administrator access.

Essential - Strong written and spoken communication. - Reliable organization, online research, record-keeping and follow-through. - Comfort using web-based work systems and spreadsheets. - Sound judgment when handling customer and vendor information. - Ability to work independently, accept feedback and improve quickly. - A suitable computer, reliable internet access and ability to work remotely in the Ghana time zone. - Availability for up to 15 hours per week across scheduled Monday-Friday weekdays. Helpful experience - Customer support, vendor support, marketplace or retail operations. - Sales support, lead pipelines or support-ticket systems. - Social content coordination, event research or community partnerships. Quality expectations - Accurate, respectful and non-spam communication. - Honest activity and time reporting. - Timely escalation of sensitive issues. - No unauthorized commitments, publishing or use of private information.